Authors: Thyna Vu, Danielle MacDougall
A targeted search was conducted to identify rural health care service planning initiatives and programs, frameworks for planning rural health care service delivery, and models of care used to deliver rural health care services.
Identified planning initiatives and programs included team-based care, financial incentives for care providers, programs for international medical graduates to practice in rural areas, and new models of care.
Identified frameworks and recommendations for planning rural health care service delivery included components such as taking a community-specific approach, multidisciplinary team-based care, developing and expanding use of telehealth, establishing evaluation methods, and improving the recruitment and retention of health care providers in rural areas.
Identified proposals for models of care for rural areas included team-based care, models led by community health workers, and alternatives for hospitals.
People living in rural areas often face challenges when accessing quality health care, including geographic barriers, limited availability of health care personnel and services, and difficulties recruiting and retaining health care providers.1,2 To respond to these challenges, various types of initiatives have been implemented to improve health service delivery to rural areas. Planning frameworks and models of care have also been proposed for how to provide rural health care services.
The purpose of this report is to provide a list and summary of planning initiatives (in Canada, Australia, or the UK); planning frameworks; and models of care for providing health care in rural areas, particularly emergent, urgent, and community care.
What are rural health care service planning initiatives under way in Canada, Australia, or the UK?
What frameworks or models of care exist for planning rural health care service delivery?
This report is not a systematic review and does not involve critical appraisal or include a summary of study findings. Rather, it presents an annotated list of citations and summary of the key components of planning initiatives, planning frameworks, and models of care related to rural health care service delivery. This report is not intended to provide recommendations for or against a particular intervention.
A targeted literature search was conducted by an Information Specialist in MEDLINE, as well as a focused internet search. Search terms included rural and remote health, as well as initiatives, programs, care models, strategies, and planning. The search was limited to English-language documents published between January 1, 2012, and August 30, 2022.
One reviewer screened citations and selected studies. In the first level of screening, titles and abstracts were reviewed and potentially relevant articles were retrieved and assessed for inclusion. The final selection of full-text articles was based on the inclusion criteria presented in Table 1. For this report, a framework was defined as guidance regarding what to consider while planning rural health care; this could include a list of items to consider, or a step-by-step process. Reports that did not provide a framework but listed specific recommendations to improve rural health care service delivery were also included. Initiatives that included models of care (e.g., testing a new type of primary care model) were classified as initiatives.
Criteria | Description |
---|---|
Population | Q1 and Q2: People living in rural areas accessing health care services (particularly for emergent care, urgent care, and community care) |
Intervention | Q1: Rural health care service planning initiatives under way in Canada, Australia, or the UK Q2: Frameworks or models of care for planning rural health care service delivery |
Types of information | Q1: Identification and description of rural health care service planning initiatives Q2: Identification and description of frameworks or models of care for planning rural health care |
Q = question.
Articles were excluded if they did not meet the selection criteria outlined in Table 1, they were duplicate publications, or they were published before 2012. Reports focused on specialist care, and education-related initiatives and recommendations were also excluded. If articles reported on included and excluded topics (e.g., primary care and specialist care, or recommendations regarding financial incentives and education), the article was included but the excluded topic(s) were not summarized. Additional references of potential interest that did not meet the inclusion criteria are provided in Appendix 1.
This report identified 68 reports. For rural health care service delivery initiatives in Canada, 2 reports summarized policies from multiple provinces and/or territories2,3; other reports summarized initiatives in Alberta,4 British Columbia,5-9 and Ontario.10,11 Initiatives were also identified in Australia and the UK.12,13 Frameworks or recommendations for planning rural health care were described by 31 reports.1,2,12,14-41 Proposed models of care and general descriptions of models were described by 6 reports.42-47
Identified initiatives included:
financial incentives and assistance
use of technology (e.g., telehealth, electronic health records)
programs for international medical graduates to practice in rural areas
alternative models of care, including team-based care, locum services, and models where non-physician health care providers (e.g., nurses, paramedics) provide a larger range of services.
Some initiatives outlined special considerations for, or were focused on, specific population groups, including older patients, patients with complex care needs, and Indigenous people.
From the identified frameworks, topics covered by the guidance included:
knowing that each community is different, and that a one-size-fits-all approach will not work; developing and/or choosing an appropriate strategy requires a clear understanding of the specific community, including:
population characteristics (e.g., age, ethnic or cultural groups, socioeconomic factors)
local attributes (e.g., health services, technology, infrastructure, local industries)
health issues and needs
taking a multidisciplinary approach with multisectoral collaboration, including the community, when planning
creating a communication strategy for consistent messaging to the community
developing clear processes for accountability and evaluation.
Topics covered by the recommendations and strategies to improve health care service delivery in rural areas included:
interprofessional models for team-based care and other collaborative models
expanding the role of non-physician health care providers
improving and expanding telehealth, including providing training and resources
investing in rural health research and innovation
improving the recruitment and retention of health care providers.
Some frameworks and recommendations also provided Considerations for specific population groups, including Indigenous people and older people.
This section includes proposals for models of care and general descriptions of models of care from the US, including:
team-based models
hub-and-spoke models
models where community health workers assist with providing care
as alternatives to hospitals: emergency-only or urgent care clinics, with support from primary care or outpatient clinics.
A total of 68 reports1-68 were included in the current report. Initiatives for rural health care service are summarized in Table 2 (Canadian initiatives) and Table 3 (initiatives in Australia and the UK). Frameworks to help plan rural service delivery are summarized in Table 4, while reports that did not provide a framework but provided potentially relevant recommendations to improve rural health care service delivery are summarized in Table 5. Proposed models of care for providing health care services in rural areas are summarized in Table 6. Further details can be found by consulting the full texts, which are linked in the references where applicable.
Table 2: Service Planning Initiatives for Rural Health Care in Canada
Citation | Criteria | Description |
---|---|---|
Financial incentives for health care providers | ||
Bosco and Oandasan – Review of Family Medicine Within Rural and Remote Canada: Education, Practice, and Policy2 | Jurisdiction | Canada |
Type of care | Family medicine | |
Brief description of initiative | In Canada, various financial initiatives have been implemented for family medicine rural practices:
Other financial incentives include:
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness | There is limited evidence regarding how to use these alternative payment models effectively (e.g., if paying more to work in rural areas, what is the “best” level of payment to maximize recruitment or retention?), and some argue these do not provide adequate compensation for the workload and demands. Similarly, the other initiatives have limited formal evaluations of their effectiveness. | |
Rural Coordination Centre of BC – Grants and Awards9 | Jurisdiction | British Columbia |
Type of care | Unclear; applicable to rural physicians | |
Brief description of initiative |
| |
Considerations for specific population groups | RGHPI states that they are interested particularly in improved health outcomes for underserved, marginalized, and Indigenous populations. | |
Assessments of effectiveness | NR | |
Ontario Ministry of Health and Ministry of Long-Term Care – HealthForceOntario Northern and Rural Recruitment and Retention Initiative Guidelines10 | Jurisdiction | Ontario; any rural area based on the Rurality Index for Ontario score |
Type of care | Primary care or specialist care | |
Brief description of initiative | Provides a taxable financial incentive to eligible physicians who establish a full-time practice in an eligible community, paid over a 4-year period | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Locum services | ||
Alberta Medical Association – Physician Locum Services4 | Jurisdiction | Alberta |
Type of care | Primary, specialists | |
Brief description of initiative | Payment for physicians who provide weekend, short-term, or seniors’ coverage, and locum physicians who provide rural or regional locum coverage full- or part-time | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
University of Toronto – Rural Northern Initiative11 | Jurisdiction | Ontario |
Type of care | Family medicine | |
Brief description of initiative | Faculty from the University of Toronto’s Department of Family and Community Medicine visit participating communities for 2-week locum style visits with a family medicine resident; remunerated for participation by the Ministry of Health | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Programs for international medical graduates | ||
Practice Ready Assessment – Physicians for BC – Practice Ready Assessment BC Program6 | Jurisdiction | British Columbia |
Type of care | Primary | |
Brief description of initiative | An assessment program for international medical graduates who completed residencies in Family Medicine; physicians who meet program requirements work for 3 years in a BC rural community, giving them a path to licensure | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Telehealth and technologies | ||
Rural Coordination Centre of BC – Real Time Virtual Support7 | Jurisdiction | British Columbia |
Type of care | Emergency, pediatrics, maternity and newborn, dermatology, hematology, myofascial pain, post–COVID-19 clinic referral, rheumatology, thrombosis, neurology | |
Brief description of initiative | Connects rural health care providers and patients to Real-Time Virtual Support (RTVS) virtual physicians via video call or telephone, via 2 separate pathways:
| |
Considerations for specific population groups | The First Nations Virtual Doctor of the Day and First Nations Virtual Substance Use and Psychiatric Service pathways offer care to BC First Nations people and their families. | |
Assessments of effectiveness | The program states that the provider pathway helps to build a stronger community of practice, increase confidence, reduce isolation, and improve recruitment and retention; while the patient pathway increases availability and access to timely, quality health care services, thus reducing patients’ risk, time, and expenses for travelling to medical appointments. However, it is unclear how these conclusions were made. | |
Rural Coordination Centre of BC – Rural Personal Health Record (PHR)8 | Jurisdiction | British Columbia |
Type of care | Unclear; likely includes primary care, possibly other types of care | |
Brief description of initiative |
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
BC Rural Health Centre – Rural Health Initiatives in BC – Telehealth and Critical Outreach and Diagnostic Intervention (CODI)5 | Jurisdiction | British Columbia |
Type of care | Primary, emergency | |
Brief description of initiative |
| |
Considerations for specific population groups | The First Nations Health Authority has a project to help Indigenous communities get involved in telehealth. | |
Assessments of effectiveness | Positive feedback from nurses working in rural areas regarding the original pilot project; project states that “time and evaluation will determine the true positive outcomes of CODI” but does not specify what outcomes will be evaluated | |
Models of care | ||
Canadian Home Care Association – Integrated Home Care and Primary Health Care – Alberta3 | Jurisdiction | Alberta |
Type of care | Primary, home, urgent | |
Brief description of initiative | Central Zone of Alberta Health Services interacts with 14 primary care networks (PCNs), with streamlined access to home care services through centralized call centre and 1 access number for all continuing care services. Includes the following programs:
| |
Considerations for specific population groups | Some programs are aimed to help older patients, complex patients, patients who are considered vulnerable and/or have mobility challenges, and palliative patients. | |
Assessments of effectiveness | Both the Mobile Integrated Health Care Community Paramedic Program and Palliative Resource Nurse Program are reported to reduce ED visits. | |
Canadian Home Care Association – Integrated Home Care and Primary Health Care – British Columbia3 | Jurisdiction | British Columbia |
Type of care | Primary, home | |
Brief description of initiative | Specialized Community Services Program: coordinates care for patients with complex needs and older adults living with frailty (e.g., dementia); includes comprehensive care management, community nursing, allied health services, home support, long-term care, and palliative care. Not specific to rural areas, but will embrace a flexible approach for customization in rural areas | |
Considerations for specific population groups | The program is aimed at complex care patients. | |
Assessments of effectiveness | NR | |
BC Rural Health Centre – Rural Health Initiatives in BC – Gabriola Health Care Foundation5 | Jurisdiction | British Columbia |
Type of care | Primary, emergency, mental health, home care nursing, dental, surgery | |
Brief description of initiative | A volunteer-led community health centre that provides access to 3 family physicians, emergency care, allied health professionals, and some specialists that have developed focused efforts on preventive programs for the community | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
BC Rural Health Centre – Rural Health Initiatives in BC – Primary Care Networks5 | Jurisdiction | British Columbia |
Type of care | Primary | |
Brief description of initiative |
| |
Considerations for specific population groups | The program is designed to link patients to other parts of the system, including linking vulnerable patient groups (e.g., frail elderly patients, those with mental health issues, and those with substance use issues) to the health authority’s specialized community programs. | |
Assessments of effectiveness | NR |
BC = British Columbia; CODI = Critical Outreach and Diagnostic Intervention; ED = emergency department; NR = not reported; PCN = primary care network; PHR = Personal Health Record; RGHPI = Rural Global Health Partnership Initiative; RTVS = Real-Time Virtual Support.
Table 3: Service Planning Initiatives for Rural Health Care in Australia and the UK
Citation | Criteria | Description |
---|---|---|
General plan — multiple components | ||
The Australian College of Rural and Remote Medicine Compact With the Commonwealth Government64 | Jurisdiction | Australia |
Type of care | General (primary), mental health | |
Brief description of initiative | Plans for the Australian College of Rural and Remote Medicine to work with the government include:
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness | The program states that they plan to develop quality standards. | |
Financial incentives for health care providers | ||
Australian Government Department of Health and Aged Care – Rural Other Medical Practitioner (ROMPs) program49 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of initiative | Eligible doctors without fellowships can receive higher Medicare rebates for providing GP services in specified rural areas | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Australian Government Department of Health and Aged Care – Rural Bulk Billing Incentives53 | Jurisdiction | Australia |
Type of care | Unclear; may apply to all doctors | |
Brief description of initiative | Pays higher benefits to regional, rural, and remote doctors to bulk-bill children under 16 years old or patients with a Commonwealth concession card, with higher payments for more remote locations | |
Considerations for specific population groups | The program is focused on children and people with a Commonwealth concession card (may include people on a pension, certain social security programs, low-paid workers, and so on).70 | |
Assessments of effectiveness | NR | |
Australian Government Department of Health and Aged Care – Rural Health Outreach Fund54 | Jurisdiction | Australia |
Type of care | Primary (general), allied and other health providers, medical specialties | |
Brief description of initiative | Financial support for providing outreach services in rural areas; for example:
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Australian Government Department of Health and Aged Care – Workforce Incentive Program57 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of initiative | Financial incentives program, featuring 2 streams:
| |
Considerations for specific population groups | Aboriginal Medical Services and Aboriginal Community Controlled Health Services are eligible for the Practice stream benefits. | |
Assessments of effectiveness | NR | |
Australian Government Department of Health and Aged Care – Stronger Rural Health Strategy58 | Jurisdiction | Australia |
Type of care | Unclear | |
Brief description of initiative | A 10-year strategy starting in 2018 that includes a range of incentives and initiatives; some specific programs are described elsewhere in this table (e.g., the Workforce Incentive Program and Royal Flying Doctor Service). Other changes include:
| |
Considerations for specific population groups | Additional support for Aboriginal and Torres Strait Islander health professional organizations is available. | |
Assessments of effectiveness | NR | |
Financial support for communities | ||
Australian Government Department of Health and Aged Care – Primary Care Rural Innovative Multidisciplinary Models (PRIMM)50 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of initiative |
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness | It is noted that a goal is to share findings with other rural communities to help them design their own model. | |
Australian Government Department of Health and Aged Care – Rural Health Workforce Support Activity55 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of initiative | Provides support to recruit and retain GPs and health professionals for rural and remote areas; for example:
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness | An independent review of the program was published in 2020 that assessed its appropriateness, effectiveness, efficiency, and engagement. They state that this review and its recommendations will inform future design and funding. | |
Programs for international medical graduates | ||
Australian Government Department of Health and Aged Care – Five Year Overseas Trained Doctors Scheme48 | Jurisdiction | Australia |
Type of care | General (primary) | |
Brief description of initiative | Offers incentives to eligible overseas-trained doctors and foreign graduates of accredited medical schools to work in rural and remote areas: typically, they must work in a designated priority area for at least 10 years, but this program allows them to reduce this period | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Australian Government Department of Health and Aged Care – Visas for GPs Program60 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of initiative | Redirects international medical graduates to areas where they are most needed, typically regional, rural, and remote areas | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Locum and outreach services | ||
Australian Government Department of Health and Aged Care – Royal Flying Doctor Service program52 | Jurisdiction | Australia |
Type of care | Primary, mental health outreach | |
Brief description of initiative |
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Australian Government Department of Health and Aged Care – Rural Locum Assistance Program (Rural LAP)56 | Jurisdiction | Australia |
Type of care | Eligible for multiple health professionals, including GPs, nurses, pharmacists, and other specialties | |
Brief description of initiative | Recruits locums and covers associated expenses (accommodation, travel, meals, and daily allowances) so health services and practices only need to pay the base locum rate, thus enabling rural and remote health care providers to take leave while ensuring ongoing service delivery | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Telehealth and technologies | ||
Queensland Health – Digital Strategy for Rural and Remote Health Care61 | Jurisdiction | Queensland (Australia) |
Type of care | Primary, community, emergency, inpatient, aged care | |
Brief description of initiative | A 10-year plan to develop digital infrastructure and strategies:
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness | It will require clinically led assessment and prioritization to design appropriately phased implementation, and will develop a detailed roadmap including accountabilities for involved organizations and measures of success for each strategic area. | |
APS Group Scotland – A National Telehealth and Telecare Delivery Plan for Scotland to 2015: Driving Improvement, Integration and Innovation13 | Jurisdiction | UK — Scotland |
Type of care | Unclear | |
Brief description of initiative | Outlines plans to expand use of telehealth, including:
| |
Considerations for specific population groups | A priority activity is developing tools and materials to enable people with disabilities and long-term health and care issues to comfortably and confidently use telehealth to support their lifestyles. | |
Assessments of effectiveness | The program outlines plans for assessment, including:
| |
Models of care | ||
Australian Government Department of Health and Aged Care – Primary Health Networks51 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of initiative |
| |
Considerations for specific population groups |
| |
Assessments of effectiveness | The Department of Health and Aged Care evaluates how the funded activity contributed to PHN program’s objectives; funding recipients will be required to provide information during the funding period to assist with this evaluation.71 | |
Australian Government Department of Health and Aged Care – Strengthening The Role of the Nursing Workforce Initiative59 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of initiative | Program to strengthen nursing workforce; includes education initiatives as well as building nurse capacity clinics, which recruit and support primary health care organizations to start models of care delivered by teams of nurses | |
Considerations for specific population groups | NR | |
Assessments of effectiveness | NR | |
Australian College of Nursing – Improving Health Outcomes in Rural and Remote Australia: Optimising the Contribution of Nurses65 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of model of care | Summarizes models of care through case studies of nurse-led initiatives, including:
| |
Considerations for specific population groups | Swan Hill District Health Refugee Health Nurse Program: aimed at refugees, set up after a number of refugees from Afghanistan settled in the area. | |
Assessments of effectiveness | Swan Hill District Health Refugee Health Nurse Program: led to successfully engaging people to agree to referrals for follow-up needs identified during nurse-led consultations. | |
Fitzpatrick et al. – Coordinating Mental and Physical Health Care in Rural Australia: An Integrated Model for Primary Care Settings66 | Jurisdiction | Australia — New South Wales |
Type of care | Primary, mental health | |
Brief description of model of care |
| |
Considerations for specific population groups | Patients include people with psychiatric or mental disorders. | |
Assessments of effectiveness |
| |
Thistlethwaite et al. – The Times Are Changing: Workforce Planning, New Health-Care Models and the Need for Interprofessional Education in Australia67 | Jurisdiction | Australia |
Type of care | Primary, community | |
Brief description of model of care | Examples of models of care for primary care and/or community care: In New South Wales (HealthOne NSW):
Health care homes:
Pilot scheme to respond to needs of patients for regular monitoring of chronic conditions when there was a shortage of GP appointments:
| |
Considerations for specific population groups | These models are primarily aimed at patients with chronic or long-term conditions, as well as complex conditions. | |
Assessments of effectiveness |
| |
De Cotta et al. – Community Co-Produced Mental Health Initiatives in Rural Australia: A Scoping Review68 | Jurisdiction | Australia |
Type of care | Mental health | |
Brief description of model of care | Scoping review identified various types of mental health initiatives. Some examples include:
| |
Considerations for specific population groups | Youth and farming communities | |
Assessments of effectiveness | NR | |
Services for Australian Rural and Remote Allied Health – Models of Allied Health Care24 | Jurisdiction | Australia |
Type of care | Primary | |
Brief description of model of care | Brief descriptions of currently existing allied health care models in rural Australia:
| |
Considerations for specific population groups | These models may involve Aboriginal peoples, including being provided by Aboriginal community-controlled health organizations or including Aboriginal health workers | |
Assessments of effectiveness | NR | |
McManamny et al. – Health Initiatives to Reduce the Potentially Preventable Hospitalisation of Older People in Rural and Regional Australia62 | Jurisdiction | Australia |
Type of care | Primary, emergency | |
Brief description of initiative | Systematic literature search; identified initiatives included:
| |
Considerations for specific population groups | Programs focused on older adults (65 years and older), some with complex care needs. | |
Assessments of effectiveness | NR | |
Chambers et al. – Virtual Clinical Pharmacy Services (VCPS)63 | Jurisdiction | Australia |
Type of care | Inpatient (pharmacy) | |
Brief description of initiative | Established in 8 small rural and remote hospitals without routine clinical pharmacy support as part of a research project in 2020. Features include:
| |
Considerations for specific population groups | NR | |
Assessments of effectiveness |
| |
Local Government Association and Public Health England – Health and Wellbeing in Rural Areas12 | Jurisdiction | UK |
Type of care | Unclear | |
Brief description of initiative | Note: This report summarizes multiple initiatives that have been introduced in rural areas of the UK. Select examples are summarized below; please refer to the full report to find all initiatives.
| |
Considerations for specific population groups |
| |
Assessments of effectiveness |
|
AHP = allied health professional; GP = general practitioner; IMG = international medical graduate; NR = not reported.
Table 4: Frameworks for Planning Rural Health Care
Criteria | Description |
---|---|
Leimbigler et al. — Integrated Determinants of Health Framework14 | |
Jurisdiction | First author’s affiliations are in Canada (jurisdiction otherwise not reported) |
Type of care | Unclear |
Brief description of framework | An integrated determinants of health framework; contributors to rural health equity:
Proposes 4 strategic recommendations based on this framework:
|
Considerations for specific population groups | Notes that rural and remote Indigenous communities in particular have faced challenges, and also refers to personal attributes and attitudes can impact rural health equity; however, does not provide recommendations for specific groups |
Assessments of effectiveness | NR; mentions impact assessment, but does not provide specific details |
White — Development of a Rural Health Framework: Implications for Program Service Planning and Delivery19 | |
Jurisdiction | First author’s affiliations are in Canada (jurisdiction otherwise not reported) |
Type of care | Unclear |
Brief description of framework | Based on literature review to identify effective rural health programs and develop a rural health framework with 6 key elements:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
Canadian Institute for Health Information — Rural Health Systems Model15 | |
Jurisdiction | Canada |
Type of care | Unclear |
Brief description of framework | Key contextual factors to consider when planning for or assessing rural health systems; for example:
|
Considerations for specific population groups | Framework notes that needs may differ by:
|
Assessments of effectiveness | NR |
Canadian Institute for Health Information — Rural Health Service Decision Guide16 | |
Jurisdiction | Canada |
Type of care | Unclear; examples provided for primary and community care, orthopedic services, birthing services |
Brief description of framework | Provides steps in decision process for delivering health services to rural populations: 1. Clearly state the question to be answered 2. Quantify need for services 3. Identify potential service options 4. Assess viable service options, based on 6 themes (quality and safety, patient experience, provider experience, internal capacity and context, funding and payment models or costs, and engagement) 5. Summarize results 6. Communicate decision |
Considerations for specific population groups | NR; for patient experience, notes that cultural safety and humility should be considered, including supports for culturally safe and linguistically appropriate care. |
Assessments of effectiveness | NR |
Ontario Hospital Association — Rural Health Hub Framework for Ontario17 | |
Jurisdiction | Canada — Ontario |
Type of care | Unclear |
Brief description of framework | Outlines the principles for rural health hubs in Ontario:
Recommendations to support rural health hubs in Ontario:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
Ontario Hospital Association — Rural Health Hub Implementation Guide18 | |
Jurisdiction | Canada — Ontario |
Type of care | Hospitals and their community partners |
Brief description of framework | Outlines how to develop a rural health hub model for small, rural, and northern communities. Key features include:
Recommended implementation steps: 1. Relationship-building phase: e.g., partnering with primary care, community mental health and addiction services, long-term care, home care, and public health 2. Community needs assessment phase: develop understanding of community needs, available services and gaps, existing relationships between services, and so on 3. Voluntary integration phase 4. Fully-integrated rural hub |
Considerations for specific population groups | Refers to patients using community mental health and addiction services, long-term care, and home care |
Assessments of effectiveness | NR |
Ministry of Health and Long-Term Care — Rural and Northern Health Care Framework/Plan: Stage 1 Report1 | |
Jurisdiction | Canada — Ontario |
Type of care | Primary, emergency, inpatient hospital |
Brief description of framework | Framework aimed to provide appropriate access and equitable outcomes for rural, remote, and northern communities. Guiding principles include:
Outlines recommended strategies and guidelines, including:
|
Considerations for specific population groups | Highlights strategies for Indigenous communities |
Assessments of effectiveness |
|
Wilson et al. — Progress Made on Access to Rural Health Care in Canada20 | |
Jurisdiction | Canada |
Type of care | Unclear; may apply to health care provision generally |
Brief description of framework | Summarizes the Rural Road Map for Action released in 2017 with recommendations for rural physician work force planning. The 4 main directions and related recommendations included:
|
Considerations for specific population groups | Recommends developing strategies to recruit Indigenous students into medical schools |
Assessments of effectiveness | Recommends developing a standardized measurement system with clear indicators to measure effects on service delivery, as well as metrics to assess the success of recruitment and retention programs |
Bosco and Oandasan — Review of Family Medicine Within Rural and Remote Canada: Education, Practice, and Policy2 | |
Jurisdiction | Canada; also compares other countries (e.g., Australia, New Zealand, UK, and US) |
Type of care | Family medicine |
Brief description of framework | Issues to consider:
Recommendations include:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | Recommends using comparative data for evaluation |
Komelsen and Carthew — Community Level Strategies for Recruiting and Retaining Health Care Providers to Rural and Remote Areas: A Scoping Review21 | |
Jurisdiction | Canada |
Type of care | Unclear; may apply to all types of care |
Brief description of framework | Scoping review of community-level strategies to recruit and retain health care providers to rural and remote communities; recommendations include:
|
Considerations for specific population groups | Highlights rural Indigenous communities, specifying that their needs should be incorporated into planning |
Assessments of effectiveness | Broadly recommends evaluating effectiveness, costs, and sustainability of candidates, but does not provide specifics (e.g., how to evaluate effectiveness) |
Making it Work Framework — Framework for Remote Rural Workforce Stability22 | |
Jurisdiction | Funded by the European Union Northern Periphery and Arctic (NPA) Programme; presents case studies from Canada, Sweden, Norway, and Scotland |
Type of care | Unclear |
Brief description of framework | Framework aimed at the recruitment and retention of health care professionals in rural and remote locations. Conditions for success include:
Elements of the framework include:
|
Considerations for specific population groups | No groups specified, though the framework states population needs should be considered |
Assessments of effectiveness | One key aspect of this framework is ongoing monitoring: key metrics of all elements of the framework must be developed and monitored |
Roberts — A Rural Health Governance Model That Is Fit for Purpose — It's Not Them and Us: It's ‘We’23 | |
Jurisdiction | Australia |
Type of care | Unclear |
Brief description of framework | Some key elements of effective, legitimate rural health service planning and delivery:
From programs that have worked well, key features include:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | Highlights evaluating programs as key to effective service planning, including multiple perspectives in the process |
Services for Australian Rural and Remote Allied Health — Models of Allied Health Care in Rural and Remote Australia24 | |
Jurisdiction | Australia |
Type of care | Primary |
Brief description of framework | Position paper summarizing principles for effective models of allied health care in rural and remote areas. They state that models of care should:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | States that the model of care should be evaluated to improve the model but does not provide specific details; also states that effective models of care should measure the effects of what they do, and report them to their communities and stakeholders |
National Centre for Rural Health and Care — Rural Proofing for Health Toolkit25 | |
Jurisdiction | UK |
Type of care | Hospital, primary and community, mental health, public health, and preventive |
Brief description of framework | A toolkit to help with “rural proofing”: a systematic approach to identify notable rural differentials likely to impact service effectiveness and outcomes, thus enabling creation of appropriate solutions, mitigations, and opportunities. The strategy is a cycle: 1. Analyze rural needs 2. Consult rural bodies and patients 3. Define rural priorities or challenges 4. Consider options or mitigations 5. Adapt proposals or measures 6. Monitor and review |
Considerations for specific population groups | NR |
Assessments of effectiveness | States that statistical analyses and service user feedback should be disaggregated to reveal local and rural evidence, and inform service planning |
National Centre for Rural Health and Care — APPG Rural Health and Care: Parliamentary Inquiry26 | |
Jurisdiction | UK |
Type of care | Primary, secondary |
Brief description of framework | Outlines recommendations categorized under 4 themes: 1. Build an understanding of distinctive health and care needs of rural areas, including at a very local level (for the specific community) 2. Deliver services suited to the specific needs of rural areas, including using technology 3. Develop a structural and regulatory framework that fosters rural adaptation and innovation, including ensuring training matches with patients’ needs 4. Develop integrated services that provide holistic, person-centred care; includes empowering the community and funding research |
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
Local Government Association and Public Health England — Health and Wellbeing in Rural Areas12 | |
Jurisdiction | UK |
Type of care | Unclear |
Brief description of framework | Presents questions to consider when developing strategies related to rural health:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
Schulte et al. — Narrowing the Rural-Urban Health Divide: Bringing Virtual Health to Rural Communities27 | |
Jurisdiction | US |
Type of care | Rural health care organizations, including critical access hospitals, federally qualified health centres, rural health clinics, and tertiary care facilities |
Brief description of framework | Six key steps to consider when building a virtual health program:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
Centers for Medicare and Medicaid Services — Rural Health Strategy28 | |
Jurisdiction | US |
Type of care | Unclear |
Brief description of framework | Main objectives and key supporting activities:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
Rural Health Information Hub — PRECEDE-PROCEED29 | |
Jurisdiction | US |
Type of care | Unclear |
Brief description of framework | Steps to design health promotion and other health programs:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | PROCEED step includes assessing the program to determine if the goal is reaching the targeted population and achieving desired goals, evaluating the changed behaviours, and determining if there is a change in incidence and/or prevalence |
University of Wisconsin Population Health Institute — What Works? Strategies to Improve Rural Health36 | |
Jurisdiction | US |
Type of care | Primary and mental health; may also apply to other types of care |
Brief description of framework | Summarizes strategies to find programs and policies that will work for a local community:
Examples of strategies to improve access to quality health care include:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
APPG = All Party Parliamentary Group; EHR = electronic health record; LHIN = Local Health Integration Network; NR = not reported.
Table 5: Recommendations to Support Rural Health Care
Criteria | Description |
---|---|
BC Ministry of Health — Rural Health Services in BC: A Policy Framework to Provide a System of Quality Care30 | |
Jurisdiction | Canada — British Columbia |
Type of care | Primary and community, urgent and emergency |
Brief description of framework | At practice level:
Organizational level:
Provincial level:
|
Considerations for specific population groups | Primary care should meet the needs of specialty populations (including maternity care, chronic medical conditions, frailty home support, cancer care, mental illness, substance use, and palliative care); Indigenous models of health should also be incorporated where appropriate |
Assessments of effectiveness | Ministry of Health (Health Service Policy and Quality Assurance Division) will establish public reporting, monitoring and impact/outcome assessment mechanisms |
Rural Health Services Review Committee — Rural Health Services Review Final Report31 | |
Jurisdiction | Canada — Alberta |
Type of care | Primary, mental health and addiction services, continuing care, emergency |
Brief description of framework | Based on meetings with rural communities around Alberta; some general recommendations:
For specific types of care:
|
Considerations for specific population groups |
|
Assessments of effectiveness |
|
Smith et al. — Advancing Health Promotion in Rural and Remote Australia: Strategies for Change32 | |
Jurisdiction | Australia |
Type of care | Health promotion |
Brief description of framework | Suggestions to advance rural and remote health promotion action:
|
Considerations for specific population groups | Several recommendations specific to the Indigenous (Aboriginal and Torres Strait Islander) population; also notes the importance of culturally responsive care |
Assessments of effectiveness | Recommendations include locally driven monitoring and evaluation to grow the evidence base of innovative and effective health promotion programs |
Cosgrave — Implementing Strategies for Strengthening Australia’s Rural Allied Health Workforce33 | |
Jurisdiction | Australia |
Type of care | Unclear |
Brief description of framework | Summarizes the Whole of Person Retention Improvement Framework and recommendations to support allied health professionals in rural areas:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
NSW Government — Rural Health Plan: Toward 202134 | |
Jurisdiction | Australia |
Type of care | Primary, community, emergency |
Brief description of framework | Describes the Rural Health Plan released in 2014, which included goals and initiatives across 6 main areas (3 directions and 3 strategies), and examples of key achievements, including:
|
Considerations for specific population groups |
|
Assessments of effectiveness | Reports key achievements, including improved health outcomes (mortality rates, low birth rate, infant mortality rates, suicide rates), increased rural health workforce including Aboriginal workforce representation, and data from patient surveys |
MacVicar and Nicoll — NHS Education for Scotland: Supporting Remote and Rural Health Care35 | |
Jurisdiction | UK — Scotland |
Type of care | Unclear |
Brief description of framework | Recommendations to assist with recruitment and retention in rural and remote areas include:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
Pitsor — Improving Rural Health: State Policy Options for Increasing Access to Care37 | |
Jurisdiction | US |
Type of care | Mentions primary, may also apply to other types of care |
Brief description of framework | Suggests several policy options; their health care delivery policy options include:
|
Considerations for specific population groups | Older residents |
Assessments of effectiveness | NR |
Reinventing Rural Health Care: A Case Study of Seven Upper Midwest States38 | |
Jurisdiction | US |
Type of care | Mentions primary, may also apply to other types of care |
Brief description of framework | Identified 4 specific areas to develop recommendations:
|
Considerations for specific population groups | Many rural communities have aging populations and lack of nursing homes is a rising concern. Residents in rural areas may not be able to cover costs for a nursing home, and many would prefer to stay at home. In-home models of care supported by a mobile support staff may help them to age safely at home. |
Assessments of effectiveness | NR |
Phase Three: Washington Rural Health Access Preservation Program: Final Report39 | |
Jurisdiction | US |
Type of care | Hospitals, emergency |
Brief description of framework | Some key recommendations include the following:
|
Considerations for specific population groups | Notes that reimbursement should be comprehensive, including covering the care required for patients with complex needs |
Assessments of effectiveness | NR |
NORC Walsh Center for Rural Health Analysis — Exploring Strategies to Improve Health and Equity in Rural Communities40 | |
Jurisdiction | US |
Type of care | Primary, specialty |
Brief description of framework | Highlights opportunities to improve health in rural America, including:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | Recommends documenting efforts to build the rural evidence base |
Greenwood-Ericksen et al. — Transforming the Rural Health Care Paradigm41 | |
Jurisdiction | Likely US, based on authors’ affiliations |
Type of care | Hospitals, primary |
Brief description of framework | Editorial recommending policies to support rural hospitals and clinicians:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | Recommendations include using data-driven approaches, which suggest the use of assessments of effectiveness |
EMS = emergency medical services; ER = emergency room; NR = not reported.
Table 6: Proposals or General Descriptions of Models of Care for Rural Health Care
Criteria | Description |
---|---|
National Rural Health Alliance 2022–23 Pre-Budget Submission — Rural Area Community Controlled Health Organisation42 | |
Jurisdiction | Australia |
Type of care | Primary |
Brief description of model of care | Proposes the Rural Area Community Controlled Health Organisation, which will:
As the needs of each community are unique, this model will require:
|
Considerations for specific population groups | States support for:
|
Assessments of effectiveness | NR |
Elrod and Fortenberry — Development of a Rural Health Framework: Implications for Program Service Planning and Delivery43 | |
Jurisdiction | US |
Type of care | Hospital |
Brief description of model of care | Summarizes hub-and-spoke model features:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | Describes the adoption of this model in the US, which led to expansion to 5 spokes |
Gale — Models of Mental Health Integration for Rural Health Clinics44 | |
Jurisdiction | US |
Type of care | Rural health clinics |
Brief description of model of care | Describes different types of integrated models for providing mental health care:
|
Considerations for specific population groups | Notes that model may focus on specific patient groups (e.g., people with chronic disease, high users of primary care services, people with depression) |
Assessments of effectiveness | NR |
Rural Health Information Hub — Community Health Workers Toolkit45 | |
Jurisdiction | US |
Type of care | Unclear |
Brief description of model of care |
|
Considerations for specific population groups | NR |
Assessments of effectiveness | Highlights evaluation to measure effectiveness of program and determine how it can be improved, including details related to planning, designing, collecting information, and data use and management |
Rural Health Information Hub — Rural Clinical Models for Health Promotion and Disease Prevention46 | |
Jurisdiction | US |
Type of care | Unclear |
Brief description of model of care | Models of care for health promotion and disease prevention in rural areas, including:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
RUPRI Health Panel — After Hospital Closure: Pursuing High Performance Rural Health Systems Without Inpatient Care47 | |
Jurisdiction | US |
Type of care | Focus is on alternatives to inpatient care, including ED and primary care practices |
Brief description of model of care | Summarizes alternatives to inpatient care, including policy proposals:
Currently available options:
|
Considerations for specific population groups | NR |
Assessments of effectiveness | NR |
CHW = community health worker; ED = emergency department; EMS = emergency medical services; GP = general practitioner; NR = not reported.
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Note that this appendix has not been copy-edited.
Evidence related to rural and remote health. (CADTH Evidence Bundle). Ottawa (ON): CADTH, 2022. https://www.cadth.ca/ruralremote Accessed 2022 Sep 9.
Rural Health Models and Innovations. Rural Health Information Hub. https://www.ruralhealthinfo.org/project-examples Accessed 2022 Sep 8.
Rural Action Plan. Washington (DC): US Department of Health and Human Services. 2020. https://www.hhs.gov/sites/default/files/hhs-rural-action-plan.pdf Accessed 2022 Sep 14.
Issue Brief 4: How Rural Hospitals Improve Value and Affordability. The Value Initiative. Chicago (IL): American Hospital Association. 2019. https://www.aha.org/system/files/2019-02/value-initiative-issue-brief-4-rural-hospitals.pdf Accessed 2022 Sep 15.
Note: Briefly describes several initiatives from the US around population health, new care models, telehealth, and the health care workforce.
Lloyd, J. Opportunities to Advance Complex Care in Rural and Frontier Areas. Hamilton (NJ): Center for Health Care Strategies, Inc. 2019. https://www.chcs.org/media/TCC-RURAL-BRIEF_050719.pdf Accessed 2022 Sep 15.
Note: Briefly describes several initiatives from the US. Key themes are similar to the themes found in the report, including: involving rural communities in planning, collaboration, assessing existing assets, involving community health workers, using technology, and developing new financing models.
Wishner, J., Solleveld, P., Rudowitz, R., and Antonisse, L. Issue brief: A Look at Rural Hospital Closures and Implications for Access to Care: Three Case Studies. San Francisco (CA): The Kaiser Commission on Medicaid and the Uninsured. 2016. https://files.kff.org/attachment/issue-brief-a-look-at-rural-hospital-closures-and-implications-for-access-to-care Accessed 2022 Sep 14.
Refer to: Rural Health Transformation Models (p.11)
Canada
The Conversation. How rural Canada can attract and retain international health-care providers: Address discrimination, provide support. 2022. https://theconversation.com/how-rural-canada-can-attract-and-retain-international-health-care-providers-address-discrimination-provide-support-181251 Accessed 2022 Sep 12.
The Rural Health Professions Action Plan Strategic Plan. Edmonton (AB): Alberta's Rural Health Professions Action Plan (RHPAP). 2020. https://rhpap.ca/wp-content/uploads/2020/07/RhPAP-Strategic-Plan-2020-2024-Final.pdf Accessed 2022 Sep 8.
Maurice S, Mytting K, Gentles JQ, et al. The Healthcare Travelling Roadshow: a qualitative study of a rural community engagement initiative in Canada. Rural Remote Health. 2019;19(3):5238. PubMed
Advancing Rural Family Medicine: The Canadian Collaborative T, Larsen Soles T, Wilson CR, Oandasan IF. Family medicine education in rural communities as a health service intervention supporting recruitment and retention of physicians. Canadian Journal of Rural Medicine. 2017;22(1):28-32. PubMed
Mythbuster: IMGs Are the Solution to the Doctor Shortage in Underserviced Areas. Ottawa (ON): Canadian Foundation for Healthcare Improvement. 2013. https://www.hhr-rhs.ca/en/?option=com_content&view=article&id=401:chhrn-chfi-mythbuster-imgs-a Accessed 2022 Sep 12.
Rural Coordination Centre of BC. Knowledge-based Initiatives. https://rccbc.ca/rccbc-initiatives/knowledge-based-initiatives/ Accessed 2022 Sep 8.
Australia or UK
Australian Government – Department of Health and Aged Care. Rural health workforce initiatives and programs. https://www.health.gov.au/health-topics/rural-health-workforce/programs Accessed 2022 Sep 8.
Note: Multiple initiatives are listed that aim to support medical professional students in rural areas (e.g., providing scholarships or other funding, training programs, and programs to provide a Commonwealth Supported Place in a medical course in exchange for working in rural areas after graduation), as well as provide continuing education and training for health care providers.
Morell AL, Kiem S, Millsteed MA, Pollice A. Attraction, recruitment and distribution of health professionals in rural and remote Australia: early results of the Rural Health Professionals Program. Hum Resour Health. 2014;12:15. PubMed
Remote & Rural Post-CCT Fellowships. Leeds (UK): Health Education England. 2020. https://www.hee.nhs.uk/sites/default/files/documents/Remote%20%26%20Rural%20Post-CCT%20Fellowships.pdf Accessed 2022 Sep 12.
MacVicar R, Clarke G, Hogg DR. Scotland's GP Rural Fellowship: an initiative that has impacted on rural recruitment and retention. Rural Remote Health. 2016;16(1):3550. PubMed
Australian Government – Department of Health and Aged Care. Approved Medical Deputising Services (AMDS) Program. https://www.health.gov.au/initiatives-and-programs/amds Accessed 2022 Sep 8.
Note: In this program, non-vocationally recognized doctors can gain general practice experience by providing after-hours care. This program is listed as a rural health workforce initiative. However, it is not clear if this program is being used to provide after-hours care in rural areas, and thus it was not included in the main results.
Obamiro KO, Tesfaye WH, Barnett T. Strategies to increase the pharmacist workforce in rural and remote Australia: a scoping review. Rural Remote Health. 2020;20(4):5741. PubMed
Bradford NK, Caffery LJ, Smith AC. Telehealth services in rural and remote Australia: a systematic review of models of care and factors influencing success and sustainability. Rural Remote Health. 2016;16(4):3808. PubMed
Carroll V, Reeve CA, Humphreys JS, Wakerman J, Carter M. Re-orienting a remote acute care model towards a primary health care approach: key enablers. Rural Remote Health. 2015;15(3):2942. PubMed
Alberta Health Services. Community & Rural Health Planning Framework. https://www.albertahealthservices.ca/info/Page4057.aspx Accessed 2022 Sep 8.
Note: Provides some general guidance, but was not included in the main results due to lack of detail.
Bobiak J, Morris J, Nur F, Asad F. Rural Health Infrastructure in Ontario: A Rapid Review. Ottawa (ON): Spatial Determinants of Health Lab, Carleton University. 2021. https://carleton.ca/determinants/wp-content/uploads/RapidReview-HealthInfrastructure.pdf Accessed 2022 Sep 13.
Note: A rapid review focused on rural health infrastructure. Refer to Policy Recommendations (p.3) for a summary of recommendations based on their review.
Rural Health Information Hub. Community Organization Model. https://www.ruralhealthinfo.org/toolkits/health-promotion/2/program-models/community-organization Accessed 2022 Sep 12.
Note: A model focused on how to involve the community to identify key health issues and strategies to address them.
Rural Health Information Hub. Community Readiness Model. https://www.ruralhealthinfo.org/toolkits/health-promotion/2/program-models/community-readiness Accessed 2022 Sep 12.
Note: A model focused on determining how ready a community is to address a particular health issue.
A Playbook for New Rural Healthcare Partnership Models of Investment. Oakland (CA): Build Healthy Places Network. 2022. https://buildhealthyplaces.org/downloads/Build-Healthy-Places-Network-Rural-Playbook.pdf Accessed 2022 Sep 12.
Refer to Five-Step Path to Multisector Rural Partnerships (pages 33 to 35). The focus of this report is developing multisector partnerships (between healthcare organizations and other sectors such as the local community and economic development) in US-based systems. However, their list of suggested steps includes considerations that may be useful for planning healthcare in rural areas more broadly (e.g., engaging with the community, assessing the community’s assets).
Rethinking acute medical care in smaller hospitals. London (UK): Nuffield Trust. 2018. https://www.nuffieldtrust.org.uk/research/rethinking-acute-medical-care-in-smaller-hospitals Accessed 2022 Sep 13.
Note: Focused on smaller hospitals, not specific to rural or remote; however, provides some suggestions that may be applicable to and useful when considering how to plan services provided in rural hospitals.
For practical recommendations, refer to Improving Existing Acute Medical Services: Practical Solutions (pages 5 to 7).
For principles to consider when redesigning how to provide acute care, refer to Core Principles for Redesigning Acute Medicine in Smaller Hospitals (p. 8).
Nancarrow SA, Roots A, Grace S, Saberi V. Models of care involving district hospitals: a rapid review to inform the Australian rural and remote context. Aust Health Rev. 2015;39(5):494-507. PubMed
Note: This review summarizes models of care that are related to district hospitals and to rural and remote Australia. Most studies were focused on specialty care. There is a brief discussion of Indigenous patients (p. 505) and emergency care (p. 505) that may be of interest.
The Future of Rural Health. Kansas City (MO): National Rural Health Association. 2013. https://www.ruralhealth.us/getattachment/Advocate/Policy-Documents/FutureofRuralHealthFeb-2013.pdf.aspx?lang=en-US Accessed 2022 Sep 15.
Note: This report provides primarily recommendations specific to the US context, although some guidance may be applicable to the Canadian or other contexts. Some sections that may be of interest include Guidelines and Measures to Fast-Track Rural Health Care Innovation Grant Demonstration (p. 22), Incentivizing New Models of Care (pages 22 to 24), and Transforming Existing Models of Care (pages 24 to 25).
ISSN: 2563-6596
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